Privacy Policy

Introduction

This Privacy Policy describes how Sarmadi ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from sarmadiusa.com (the "Site").

Information We Collect

When you visit the Site, place an order, or contact us, we may collect:

Device and browsing information: Browser type, IP address, pages viewed, and time spent on the Site.
Order information: Name, billing and shipping address, email address, phone number, and payment details.
Personalization information: Your child's name and grade, provided by you and used solely to fulfill and identify school uniform orders.
Customer support inquiries: Name, email address, and order details.

How We Use Your Information

We use your information to:

Process and fulfill your orders, including personalizing items with your child's name and grade.
Provide customer support.
Communicate with you about your order or, if you've opted in, about new products and offers.
Improve the functionality and performance of our Site.
Prevent fraud and maintain the security of our Site.

Children's Information

Sarmadi's products are purchased by parents and guardians on behalf of their children. The Site is not directed at or intended for use by children directly. Information provided for order personalization (such as a student's name and grade) is used solely for order fulfillment and identification, is never printed on external shipping labels, and is not shared with advertising platforms.

How We Share Information

We share information only as needed to operate our business:

With Shopify, our e-commerce platform, to process orders and payments.
With shipping carriers (such as USPS) to deliver your order. Carrier shipping labels include only the purchaser's name and shipping address—never a child's name or personalization details.
With advertising platforms (such as Meta or Google), only if you have not opted out of targeted advertising.

We do not sell your personal information.

Your Rights

If you are a California resident, you have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@sarmadiusa.com.

Cookies

We use cookies to remember your preferences and improve your browsing experience. You can disable cookies through your browser settings, although doing so may affect certain features and functionality of the Site.

Data Retention

We retain your information for as long as necessary to fulfill orders and provide customer support, unless you request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about any changes.

Contact Us

Sarmadi
Email: info@sarmadiusa.com
Address: [Business address — pending]