Refund Policy

Order Cancellation

You may cancel your order before it ships by contacting us at info@sarmadiusa.com and providing your order number.

Orders canceled before shipment will receive a full refund to the original payment method.

Once an order has shipped, it is no longer eligible for cancellation and is subject to the policy below.

Our No-Refund Policy

Sarmadi does not offer cash refunds on delivered orders. Instead, we offer size and color exchanges within 14 days of delivery.

For complete information about exchange eligibility, condition requirements, and how to start an exchange, please refer to our Returns & Exchange Policy.

Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at info@sarmadiusa.com.

We will cover the return shipping cost and provide a free replacement—no fees and no condition restrictions apply.

Questions?

If you have any questions, please contact us at info@sarmadiusa.com.